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Customer Service Executive (Male/Female)

  • Mobile No: 01766247438
  • Address: Mirpur 10, Dhaka, Bangadesh
  • City: Dhaka
  • Location: Mirpur
  • Country: Bangladesh
  • Zip/Postal Code: 1216
  • Listed: May 21, 2017 8:54 pm
  • Expires: 316 days, 18 hours

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Description:

Company name: SFL Financial Limited

Vacancy: 05

Job Responsibilities:-

  • Manage large amounts of incoming and outgoing telephone calls.
  • Receives customer messages and deliver the same to the departments.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Update directory information on the front office software.
  • Provide relay service for hearing-impaired customers.
  • Build sustainable relationships of trust through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service and call handling quotas.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies.

Job Nature:

  • Full time-Part Time

Educational Requirements:

HSC/BSC/BBA/Honors or equivalent.

Experience Requirements:

N/A

Additional Job Requirements :

Age 18 to 25 year(s)

Job Location: Mirpur 10, Dhaka

Salary Range:

Part time 9000/ Full time 15000

Other Benefits:

As per company policy

Apply process :

Send your complete cv via this mail

Email : mhasanju46@gmail.com

Only selected candidates will get email or sms.

Application Deadline : Apply as soon as possible

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Listing ID: 481590ef7740035e

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